Soft Skills

Soft Skills

Soft Skills

In this course, we will explain the value of emotional and social intelligence for professional success. We'll assess current emotional and social intelligence skills and you will discover the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI) to understand, use and manage emotions.

Soft Skills

Every organization needs to plan how to communicate internally and externally in the event of a crisis. In this course, business communication expert Laura Bergells walks you through the process of preparing your organization to communicate effectively during a crises.

Soft Skills

Cold calling is one of the best tools available for lead generation. But the process is plagued with hard-to-overcome objections that can cause even the best salespeople to fail. Here sales professional and prospecting coach Miles Croft identifies the eight most common cold call objections—which may have seemed impossible surmount in the past.

Soft Skills

Soft Skills

This course is designed to provide participants with a comprehensive understanding of the communications function within an organization. The course focuses on two crucial aspects of corporate communications: internal employee communications and external communications through media and public relations.

Soft Skills

Working from home is a wonderful opportunity, but time management can be a challenge. With so many demands on your time and attention, it's a tricky balancing act to stay productive.

Soft Skills

This course introduces students to the patterns and approaches for writing effective prompts for large language models. Anyone can take the course and the only required knowledge is basic computer usage skills, such as using a browser and accessing ChatGPT. Students will start with basic prompts and build towards writing sophisticated prompts to solve problems in any domain.

Soft Skills

Data analytics revolutionized the way we work, and now, with the rise of artificial intelligence, data professionals have access to tools that let them work smarter and faster than ever before. In this beginner-friendly course, instructor Chris Dutton shows you have to leverage tools like Excel and ChatGPT together to work more efficiently and make smarter, data-driven decisions.

Soft Skills